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NICE Ltd. (NASDAQ:NICE) is one of the Undervalued Stocks with Biggest Upside Potential. On December 10, NICE Ltd. (NASDAQ:NICE) announced the launch and general availability of NiCE CXone Mpower in South Africa, with full local hosting and infrastructure.
Management noted that the platform is now live and being hosted at redundant data centers in Cape Town and Johannesburg. The platform allows financial institutions, regulated industries, and large enterprises to provide personalized customer experience, connected complaints, and much more across every channel. Moreover, management also highlighted that they are positioning CXone Mpower as an AI-first customer engagement platform that connects all channels and provides end-to-end access across all fronts.
That said, on December 8, Daniel Ives from Wedbush downgraded NICE Ltd. (NASDAQ:NICE) from Buy to Hold and also lowered the price target from $170 to $120. The analyst cited the company’s recent Capital Markets Day, where management laid out its ambitious long-term targets. However, Ives believes that these long-term goals come at the cost of near-term margins, which Ives sees as a risky trade-off. The analyst also highlighted that the agentic AI sector is exploding with competition, and new entrants are building specialized AI agents for CX, which increases competition for NICE Ltd. (NASDAQ:NICE).
NICE Ltd. (NASDAQ:NICE) is an international enterprise software provider that provides software that helps businesses improve customer interactions and prevent financial crimes.
While we acknowledge the potential of NICE as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.
READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.
Disclosure: None. This article is originally published at Insider Monkey.
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