Was Jim Cramer Right About ServiceNow Inc. (NOW)?

We recently published a list of 12 Stocks Jim Cramer Was Right About. In this article, we are going to take a look at where ServiceNow Inc. (NYSE:NOW) stands against other stocks that Jim Cramer discusses.

Back in 2024, on May 15, a retired investor asked Cramer if he should add to his small position in ServiceNow Inc. (NYSE:NOW). Cramer gave a clear buy recommendation:

“I would buy more. I mean, I feel like I wanted to buy that stock for the trust. We owned so many in the space, we felt that we couldn’t. But that was a nice break before the quarter. When the quarter reported, it really wasn’t a bad quarter — and I think the stock’s a buy right here. ServiceNow.”

He called it a buy, and the market agreed as the stock gained 37.23% since.

ServiceNow Inc. (NYSE:NOW) is riding the enterprise digitization wave as its workflow automation tools prove indispensable to large corporations. Cramer remains a clear bull. Here are his remarks from earlier in May 2025:

“Right, and we want to come back to it. It was a big guide up and it had rule of 50, it had great growth, great margins. This Truist piece today, Hold to Buy, it does say something that I think people have to recognize. This company’s not a leader in AI. And I don’t even know if Jensen Huang has [inaudible] in terms of what, when you bring someone in, you can either build your own AI or you can call ServiceNow and they’ll build it for you. Even for customer relationship management. So I think you maybe want to circle back to the one that was as good last week as the one perceived now. Bill McDermott, credit to him, he’s picked up a huge number of accounts.

“[On whether DOGE would affect the stock negatively] The opposite. . .bigger winner from DOGE, people got that completely wrong. Bill is just a; he’s a closing machine.”

Overall, NOW ranks 1st on our list of stocks that Jim Cramer discusses. While we acknowledge the potential of NOW as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an AI stock that is more promising than NOW and that has 100x upside potential, check out our report about this cheapest AI stock.

READ NEXT: 20 Best AI Stocks To Buy Now and 30 Best Stocks to Buy Now According to Billionaires.

Disclosure: None. This article is originally published at Insider Monkey.