Zoom Communications (ZM) Launches Zoom Virtual Agent 2.0

Zoom Communications Inc. (NASDAQ:ZM) is one of the 10 Most Undervalued Technology Stocks to Buy Right Now. On June 12, Zoom Communications Inc. (NASDAQ:ZM) announced the launch of its Zoom Virtual Agent 2.0, which is an upgraded self-service virtual agent.

The Zoom Virtual Agent 2.0 provides key features, including agentic AI, which means that the responses go beyond simplicity, providing processing returns, updating accounts, and booking appointments. The agent also provides autonomous services with high-definition quality neural voices.

Zoom Communications Inc. (NASDAQ:ZM) noted that the new agent enables cost reduction, efficiency gains, and revenue growth. The Virtual Agent 2.0 works with Zoom Contact Center and popular platforms like Salesforce, ServiceNow, Zendesk, Microsoft Dynamics, and Genesys Cloud.

Zoom Communications Inc. (NASDAQ:ZM), which was formerly a video communications company, now provides AI work platforms designed to enhance human connection and collaboration.

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Disclosure: None. This article is originally published at Insider Monkey.