Salesforce, Inc. (CRM) Launches Agentforce for Public Sector

Salesforce, Inc. (NYSE:CRM) is among the 13 Best S&P 500 Stocks to Buy According to Wall Street Analysts. On August 19, the company launched Agentforce for the Public Sector to equip government workers with digital labor to take on complex and time-consuming tasks.

Government agencies will now be able to use AI agents to speed up responsiveness, enhance public support, simplify enforcement, and reduce risk for workers. This would also allow the government to focus more on critical tasks, while also enabling quicker and more efficient public service.

Early adopters are already seeing impact. The City of Kyle, Texas, has deployed Salesforce, Inc. (NYSE:CRM)’s Agentforce for community engagement and creating a centralized service model that handles citizen requests and queries, ultimately enhancing the constituents’ experience.

Jesse Elizondo, Assistant City Manager, City of Kyle, stated the following on the tool:

“Agentforce has greatly enhanced our ability to deliver an exceptional customer experience, work more efficiently, and drive cost containment. It’s like having every aspect of town hall instantly accessible 24/7, whether you’re a city employee or a resident seeking help.”

Salesforce, Inc. (NYSE:CRM) is a cloud-based software company that provides customer relationship management technology to connect customers and companies worldwide.

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Disclosure: None.