Salesforce (CRM) Needs to Convince Investors About Its Moat, Says Jim Cramer

By Ramish Cheema | September 13, 2025, 12:37 AM

We recently published 13 Latest Stocks on Jim Cramer’s Radar. Salesforce, Inc. (NYSE:CRM) is one of the stocks Jim Cramer recently discussed.

Like Adobe, Salesforce, Inc. (NYSE:CRM) is also a software-as-a-service (SaaS) stock that Jim Cramer has started to frequently discuss lately. He commented on the firm in detail after its latest earnings report. Cramer was somber that while Salesforce, Inc. (NYSE:CRM) was a “great” company, it had unfortunately gotten caught up in the narrative that AI would threaten its business. This time, the CNBC TV host offered some advice to Salesforce, Inc. (NYSE:CRM) CEO Marc Benioff:

“Yes, and I kept hearing things about, well, if it’s a software-as-a-service system that we have, that would be. . .Salesforce, you know we’ve been able to develop programs that are very similar. We don’t need that anymore. And I was like, you’re kind of stunned, because you thought you heard that was going to happen but you never thought you’d expect the CEO say. And you know what, these are not as indispensable as we thought!.

“Well I think that. . .Marc Benioff at Salesforce has to do something. They have to explain how they can, just take a longer term view and say look, here’s what we think can’t be AI. Here’s our moat. . .You have to explain to people why your business is still relevant in this era. And Adobe I think is struggling because they’ve been, when you’re the best you don’t know what to do. But when you realize that others are cannibalizing you, or going after you, you have to admit it and you have to say how they’re going stay ahead of the posse. And I don’t think they have. I sure hope they do it tonight. Really hope so.”

While we acknowledge the potential of CRM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an extremely cheap AI stock that is also a major beneficiary of Trump tariffs and onshoring, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

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