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ServiceNow Unveils 'AI Experience' as Unified Conversational UI for Enterprise Workflows

By Maham Fatima | October 04, 2025, 4:55 PM

ServiceNow Inc. (NYSE:NOW) is one of the best American stocks to buy and hold for the next 3 years. On September 30, ServiceNow announced the launch of AI Experience. This new offering is a unified, conversational interface, referred to as the “UI for Enterprise AI”, that acts as an intelligent entry point for employees to interact with AI.

AI Experience is designed to solve the problem of fragmented user experiences and disconnected AI tools within enterprises by converging data, AI models, AI modalities, and workflows onto a single, intuitive, and multimodal interface. The AI Experience elevates the traditional user interface, operating as a multimodal and multilingual front door that provides instant access to voice, text, image, web, and build agents.

ServiceNow Unveils 'AI Experience' as Unified Conversational UI for Enterprise Workflows

These agents are deeply connected to the business and deliver context-aware, personalized, and proactive interactions across any workflow. At its core, the system uses intelligent, role-aware AI agents that operate transparently to complete tasks, resolve issues, and drive outcomes while always keeping the human user in control.

ServiceNow Inc. (NYSE:NOW) provides cloud-based solution for digital workflows in North America, Europe, the Middle East and Africa, Asia Pacific, and internationally.

While we acknowledge the potential of NOW as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

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