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Cisco Enhances Webex Customer Experience with AI, Global Market Expansion

By Maham Fatima | October 13, 2025, 8:44 AM

Cisco Systems Inc. (NASDAQ:CSCO) is one of the most promising stocks under $100. On September 30, Cisco announced major updates to its Webex Customer Experience portfolio. These enhancements focus on integrating advanced AI, expanding industry integrations, and initiating global market expansions.

One of the new features is Webex AI Quality Management/QM, which is a unified tool for supervisors planned for general availability in Q1 2026. The system redefines contact center quality by allowing supervisors to view, assess, and coach their entire workforce from a single platform.

Cisco Enhances Webex Customer Experience with AI, Global Market Expansion

Additionally, the Momentum design system in Webex Contact Center is available now, providing a modern interface to empower agents and supervisors. Cisco is also executing a global market expansion for its Webex solutions. Planned for Q2 2026, Cisco will launch Webex Contact Center services in India and expand Webex Calling with dedicated data centers in Mumbai and Chennai.

Cisco Systems Inc. (NASDAQ:CSCO) designs, develops, and sells technologies that help to power, secure, and draw insights from the internet in the Americas, Europe, the Middle East, Africa, the Asia Pacific, Japan, and China.

While we acknowledge the potential of CSCO as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you’re looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

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