Jim Cramer on ServiceNow: "Haven't Seen Any Signs of Artificial Intelligence Impacting Their Earnings"

By Syeda Seirut Javed | October 31, 2025, 9:41 AM

ServiceNow, Inc. (NYSE:NOW) is one of the stocks Jim Cramer recently discussed. While discussing the company, Cramer noted how AI has impacted the enterprise software stocks. He said:

“While this has been a great year for anything connected to AI, it’s been pretty darn awful for the enterprise software space. Because if there’s one thing that AI’s already good at, it’s writing the code that the enterprise software guys give you, and that’s why even the highest quality enterprise software companies have gotten slammed.

Take Cramer fave ServiceNow, which helps its customers automate all sorts of IT and back office jobs. Going into today’s close, this stock was down almost 24% from its all-time high in January. But here’s the thing, we haven’t seen any signs of artificial intelligence impacting their earnings. Tonight, ServiceNow reported another excellent set of numbers, 22% revenue growth, 56% earnings beat off a $4 and 26-cent basis. Even better, management raised nearly every line, every line of their full-year forecast.”

Photo by Yiorgos Ntrahas on Unsplash

ServiceNow, Inc. (NYSE:NOW) provides cloud-based workflow solutions through its Now Platform, which integrates AI, automation, analytics, and low-code development tools.

While we acknowledge the potential of NOW as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

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