Why Concentrix (CNXC) Shares Are Trading Lower Today

What Happened?

Shares of customer experience solutions provider Concentrix (NASDAQ:CNXC) fell 2.6% in the morning session after the company reported fourth-quarter 2025 results that beat on the top and bottom lines but provided a cautious financial outlook for 2026 that fell short of analyst expectations. 

For the fourth quarter, Concentrix reported revenue of approximately $2.55 billion and non-GAAP earnings of $2.95 per share, both narrowly beating analyst forecasts. The results were impacted by a substantial non-cash goodwill impairment charge of $1.52 billion, leading to a reported operating loss. The primary concern for investors, however, was the company's forward guidance. While Concentrix's revenue forecast for the first quarter of 2026 was in line with the market consensus, its full-year 2026 earnings outlook was projected to be lower than what analysts had anticipated. This weaker-than-expected profit forecast suggested potential challenges ahead, weighing on investor sentiment.

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What Is The Market Telling Us

Concentrix’s shares are very volatile and have had 23 moves greater than 5% over the last year. In that context, today’s move indicates the market considers this news meaningful but not something that would fundamentally change its perception of the business.

The biggest move we wrote about over the last year was 10 months ago when the stock gained 38% on the news that the company reported impressive first quarter 2025 results which beat analysts' EPS and EBITDA expectations. 

Adjusting for currency swings, revenue managed to inch up a bit, with momentum driven by demand for the company's AI offerings, and this could partly be responsible for the improved market optimism. Adding to the positive aspect, it slightly lifted its revenue guidance for the full year, given the outperformance recorded during the quarter. Overall, this quarter had some key positives.

Concentrix is down 4.2% since the beginning of the year, and at $39.50 per share, it is trading 39.3% below its 52-week high of $65.04 from March 2025. Investors who bought $1,000 worth of Concentrix’s shares 5 years ago would now be looking at an investment worth $329.95.

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