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Western Union (WU) Q4 Earnings: Taking a Look at Key Metrics Versus Estimates

By Zacks Equity Research | February 20, 2026, 9:30 AM

For the quarter ended December 2025, Western Union (WU) reported revenue of $1.01 billion, down 4.7% over the same period last year. EPS came in at $0.45, compared to $0.40 in the year-ago quarter.

The reported revenue represents a surprise of -2.65% over the Zacks Consensus Estimate of $1.04 billion. With the consensus EPS estimate being $0.43, the EPS surprise was +4.34%.

While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health.

Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance.

Here is how Western Union performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:
  • Consumer Money Transfer transactions - Total: 73.1 million versus the four-analyst average estimate of 73.1 million.
  • Consumer Money Transfer - Cross-border principal: 27.7 billion versus the two-analyst average estimate of 27.24 billion.
  • Revenue- Consumer Services: $136.9 million versus the five-analyst average estimate of $147.58 million. The reported number represents a year-over-year change of +14.7%.
  • Revenue- Consumer Money Transfer: $871.5 million versus $889.52 million estimated by five analysts on average. Compared to the year-ago quarter, this number represents a -7.2% change.
  • Segment Operating Income (Loss)- Consumer Services: $23.2 million compared to the $35.29 million average estimate based on two analysts.
  • Segment Operating Income (Loss)- Consumer Money Transfer: $175.4 million compared to the $159.07 million average estimate based on two analysts.

View all Key Company Metrics for Western Union here>>>

Shares of Western Union have returned +0.3% over the past month versus the Zacks S&P 500 composite's -1% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term.

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This article originally published on Zacks Investment Research (zacks.com).

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