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Great Harvest Partners with Toast to Support Growth and Streamline Bakery Operations

By Business Wire | November 12, 2026, 7:00 AM

BOSTON--(BUSINESS WIRE)--Toast (NYSE:TOST), the global technology platform built for restaurant and retail businesses, today announced an agreement with Great Harvest to implement Toast Enterprise Solutions. This partnership marks a strategic investment by Great Harvest to strengthen its technology foundation and better support franchise owners as they grow their businesses and continue delivering the handcrafted bakery experience guests love.

“Great Harvest has always been about empowering local bakery owners to thrive in their communities, and this partnership with Toast is an important step in that journey,” said John Dikos, CEO at Great Harvest. “As we get started with Toast, we see a significant opportunity to strengthen our operations and provide our franchisees with technology that can support growth, simplify complexity, and allow them to focus on what they do best: scratch-baking delicious bread and serving their guests with unmatched hospitality.”

“Multi-unit restaurant operators today need more than an easy-to-implement, easy-to-use platform. They need a true partner with the support, capabilities, and shared focus to ensure their teams — from the support center to the busiest café — have the tools and tech they need to offer the best experience for their staff and guests,” said Kelly Esten, Chief Marketing Officer and Chief Operating Officer of Enterprise at Toast. “We are proud to welcome Great Harvest into the Toast community and partner with them to help support their continued growth.”

Great Harvest, a leading bakery-café franchise known for its scratch-baked breads, high quality ingredients, and exceptional hospitality, selected Toast as its strategic POS partner. The brand’s dedication to empowering individual franchisees required a system that could provide a foundational level of support and powerful capabilities, without sacrificing the operational flexibility Great Harvest operators enjoy. In Toast, Great Harvest found a partner capable of managing the unique complexities of its 50 years of operating history and legacy while supporting a consistent approach to new bakery implementation.

As part of the partnership, Great Harvest plans to implement Toast POS, along with Toast Go® 3 handhelds, Kitchen Display Systems (KDS) and Multi-Location Management, with the option for operators to use Toast Payroll. By introducing these tools, the brand expects to gain better visibility across locations and unlock new ways to support operational excellence in its cafés. Already, Great Harvest has utilized Toast KDS as part of a test to reduce friction and ticket time on the line.

Toast currently serves hundreds of multi-unit brands. For more information about Toast and its enterprise capabilities, visit our Toast for Enterprise page.

Forward-Looking Statements

This press release contains “forward-looking statements,” within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words “believes,” “plans,” “intends,” “may,” “will,” “expects,” “anticipates,” “outlook,” “continues,” or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast’s control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements regarding Toast’s business plans and strategy in serving multi-unit customers, the agreement between Toast and Great Harvest and its impact on Toast’s business and operations, and the implementation of the Toast platform at Great Harvest locations.

The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast’s filings with the Securities and Exchange Commission (“SEC”), including in the sections entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations'' in Toast’s Annual Report on Form 10-K for the year ended December 31, 2025, Toast’s Quarterly Reports on Form 10-Q for the quarter ended September 30, 2026, and Toast’s subsequent SEC filings. Toast can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this release are based on information available to Toast as of the date hereof, and Toast disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing Toast’s views as of any date subsequent to the date of this press release.

About Toast

Toast [NYSE: TOST] is a global technology platform built for restaurant and retail businesses. From the busiest local restaurants and shops to large hospitality brands, Toast helps owners and operators manage their businesses more efficiently, drive guest demand, and build lasting success.

Toast integrates software, agentic AI, payments, financial technology solutions, and hardware with a broad partner ecosystem. Powering billions of purchases throughout local commerce, Toast delivers the precision and innovation required for modern restaurant and retail environments. For more information, visit www.toasttab.com.

About Great Harvest

Founded in 1976, Great Harvest is a national bakery-café franchise known for its scratch-baked breads and fresh baked goodies baked daily, and flavorful, custom-built sandwiches made with whole wheat flour from Montana farms. For over 50 years, Great Harvest has built its reputation on transparency and craftsmanship, only using the highest quality, simple ingredients to create authentically delicious food within the communities it serves. With over 150 bakery-cafés across the United States and a commitment to "Rise and Stay True," the brand continues to grow through a blend of new and existing franchisees. To learn more about Great Harvest, please visit https://www.greatharvest.com/. To inquire about franchise opportunities, visit https://franchising.greatharvest.com/.

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