Jim Cramer on Salesforce: "People Don't Like These Software Companies"

Salesforce, Inc. (NYSE:CRM) is one of the stocks that Jim Cramer looked at. A caller asked for Cramer’s thoughts on the company, and he replied:

“You know what, people don’t like these software companies. Now, we have a small position… [for] my Charitable Trust, because we’ve owned it for years and years and years, I think that the software stocks have been a not great place to be. This is one of them. And I do think that there are fewer and fewer people who want the software stocks because they’re licensed stocks.

And… when you have what I regard as being, let’s say, generative AI, you do not necessarily need as many people at the company. And if that’s the case, then therefore you won’t have as many what’s known as seats, people who will subscribe to Salesforce. So I think that’s what’s really ailing it, not as many customers available.”

Salesforce (NYSE:CRM) delivers CRM technology and other tools, including AI-driven analytics, data integration, workplace communication, and commerce solutions to help businesses boost customer engagement, streamline operations, and drive growth. The company’s solutions include small business suites to platforms like Slack, Tableau, and Agentforce for intelligent, connected workflows.

While we acknowledge the potential of CRM as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.