Citigroup Inc. (C) Unveils AI-Powered Tools to Enhance Client Communications

Citigroup Inc. (NYSE:C) is one of the cheap blue-chip stocks to invest in now. On August 28, the bank’s data analytics and innovation team deployed two client communication assistants for its wealth advisory unit.

AskWealth is a generative artificial intelligence solution designed to provide advisory teams with market insights and research to answer client questions. On the other hand, Advisor Insights is intended to provide a market update dashboard featuring timely messages about market turns, portfolios, and current events.

Citi Wealth’s Data, Analytics & Innovation team expects the two solutions to help clients experience faster and deeper connections. The unveiling of the two solutions highlights how Citigroup is increasingly utilizing artificial intelligence solutions to streamline processes and improve customer experiences.

“These platforms will save hours for our advisors, bankers, and service teams while reinforcing for clients the personal and high-touch experience that is a tradition at our firm,” said Joe Bonanno, head of data, analytics, and innovation at Citi.

Citigroup Inc. (NYSE:C) is a diversified financial services holding company that provides a broad range of financial services to consumer and corporate customers. The Company’s services include investment banking, retail brokerage, corporate banking, and cash management products and services. Citigroup serves customers globally.

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Disclosure: None. This article is originally published at Insider Monkey.