Salesforce (CRM) Announces $1B Mexico Investment to Expand AI Operations

Salesforce, Inc. (NYSE:CRM) is one of the stocks to buy according to billionaire Ray Dalio’s Bridgewater Associates. On October 9, Salesforce, Inc. (NYSE:CRM) announced a $1 billion investment to scale its services in Mexico over the next five years. The company’s primary focus is on expanding AI capabilities, workforce development, and service delivery.

Specifically, the funds will go towards opening a new five-story office in Mexico City’s Polanco district. The office is designed for up to 2,000 employees. The investment will also establish a Global Delivery Center (GDC) to serve clients across the Americas.​ The GDC will offer multilingual consulting services – in English, Spanish, and Portuguese – to support customers using Salesforce’s Agentforce platform. Salesforce will also allocate $250,000 to Amigos de Filantrofilia, a non-profit organization, to train 100,000 Mexican students in AI and digital skills.

According to CEO Marc Benioff, “Mexico is home to some of the world’s most innovative companies and is becoming an essential hub for businesses that are adopting an agentic future.” As such, the investment reflects the company’s commitment to the country, which the management sees as a “vital market for AI-driven growth.”

Salesforce, Inc. (NYSE:CRM) is a global leader in customer relationship management (CRM) software. It provides cloud-based applications for sales, service, marketing, commerce, and analytics. Its flagship product is the Customer 360 platform.

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Disclosure: None. This article is originally published at Insider Monkey.