Salesforce (CRM) and OpenAI Expand Partnership with New Integrations

Salesforce, Inc. (NYSE:CRM) is one of the 10 Best Dow Stocks to Buy According to Wall Street Analysts. On October 14, Salesforce, Inc. (NYSE:CRM) announced an expanded partnership with OpenAI to create new and improved experiences for employees and consumers.

These new experiences will utilize Salesforce, Inc.’s (NYSE:CRM) Agentforce 360 platform and OpenAI frontier models to offer unified experiences across both platforms.

According to the report by Salesforce, Inc. (NYSE:CRM), this partnership will allow companies to use Agentforce 360 right inside ChatGPT. This means they will be able to ask questions about sales records, review customer conversations, or create Tableau visualizations just by typing a query into ChatGPT.

The users will also be able to use OpenAI’s latest frontier models, such as GPT-5, to develop AI agents and prompts within the Salesforce Platform.

Additionally, a new commerce experience will allow customers to sell their products to millions of ChatGPT users in the US while also still having full control of their processes, data, and customer relationships.

Salesforce, Inc. (NYSE:CRM) is a leading American AI cloud-based software company that specializes in customer relationship management (CRM) solutions. The company offers software, tools, services, and applications for sales, customer service, marketing, e-commerce, and analytics.

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Disclosure: None. This article is originally published at Insider Monkey.