Compared to Estimates, American Well (AMWL) Q3 Earnings: A Look at Key Metrics

By Zacks Equity Research | November 04, 2025, 8:00 PM

American Well Corporation (AMWL) reported $56.29 million in revenue for the quarter ended September 2025, representing a year-over-year decline of 7.8%. EPS of -$1.74 for the same period compares to -$2.87 a year ago.

The reported revenue represents a surprise of +3.53% over the Zacks Consensus Estimate of $54.37 million. With the consensus EPS estimate being -$1.83, the EPS surprise was +4.92%.

While investors closely watch year-over-year changes in headline numbers -- revenue and earnings -- and how they compare to Wall Street expectations to determine their next course of action, some key metrics always provide a better insight into a company's underlying performance.

Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance.

Here is how American Well performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:
  • Revenue- Platform subscription: $30.9 million versus the two-analyst average estimate of $27.74 million. The reported number represents a year-over-year change of +17.8%.
  • Revenue- Other: $4.19 million versus the two-analyst average estimate of $5.69 million. The reported number represents a year-over-year change of -42.9%.
  • Revenue- Visits: $21.2 million versus the two-analyst average estimate of $20.85 million. The reported number represents a year-over-year change of -22.8%.

View all Key Company Metrics for American Well here>>>

Shares of American Well have returned -19.1% over the past month versus the Zacks S&P 500 composite's +2.1% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term.

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This article originally published on Zacks Investment Research (zacks.com).

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