Jim Cramer on ServiceNow: "If You Invest for the Long Term, I Want You to Hold It"

By Syeda Seirut Javed | November 16, 2025, 12:12 AM

ServiceNow, Inc. (NYSE:NOW) is one of the stocks Jim Cramer discussed recently. During the lightning round, when a caller inquired about the stock, Cramer said:

“If you invest for the long term, I want you to hold it. And I think… it did in the Liberation era go down to $678. I don’t think that’s going to happen. All I can tell you is I think the fundamentals are very good at ServiceNow and that there’s no doubt about it. Bill McDermott knows how to run a real good company.”

A laptop and a computer monitor display a detailed stock market technical analysis chart. Photo by Jakub Zerdzicki on Pexels

ServiceNow, Inc. (NYSE:NOW) provides a cloud platform that supports digital workflows through AI, automation, low-code tools, analytics, and a set of IT, security, customer-service, and employee-experience products. Cramer mentioned the company during the October 29 episode and stated:

“While this has been a great year for anything connected to AI, it’s been pretty darn awful for the enterprise software space. Because if there’s one thing that AI’s already good at, it’s writing the code that the enterprise software guys give you, and that’s why even the highest quality enterprise software companies have gotten slammed.

Take Cramer fave ServiceNow, which helps its customers automate all sorts of IT and back office jobs. Going into today’s close, this stock was down almost 24% from its all-time high in January. But here’s the thing, we haven’t seen any signs of artificial intelligence impacting their earnings. Tonight, ServiceNow reported another excellent set of numbers, 22% revenue growth, 56% earnings beat off a $4 and 26-cent basis. Even better, management raised nearly every line, every line of their full-year forecast.”

While we acknowledge the potential of NOW as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now.

Disclosure: None. This article is originally published at Insider Monkey.

Mentioned In This Article

Latest News

50 min
11 hours
Nov-15
Nov-15
Nov-14
Nov-14
Nov-14
Nov-13
Nov-13
Nov-12
Nov-11
Nov-11
Nov-11
Nov-10
Nov-09