Jim Cramer on Salesforce, Inc. (CRM): 'Don't leave the stock'

We recently compiled a list of the 10 Jim Cramer Stocks with Huge Upside Potential. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other Jim Cramer stocks with huge upside potential.

During the episode of Mad Money aired on Wednesday, Jim Cramer broke down what he considers some of the most effective practices for buying stocks.

“I want to pull back the curtain and show you how a professional looks for stocks to buy and knows what to sell. There's no magic. There's no hidden talent. Just a bunch of disciplines, disciplines that can help you try to make mad money if you master them.”

READ ALSO: 21 Stocks on Jim Cramer’s Radar and Jim Cramer’s Thoughts on These 13 Stocks.

Cramer stressed the importance of conducting thorough research before committing to any stock purchase. He emphasized that investors must truly believe in the stock they are buying, even if that belief is rooted in skepticism, so long as they are convinced the price will rise and that the stock deserves that rise. He warned, however, that conviction is not enough on its own when a stock has pulled back from its high. If the decline is unrelated to the company's actual business, which he described as an “extraneous” reason, it may present an opportunity.

“Be certain you're dealing with a momentarily damaged stock and not a troubled company that's going down, down, down. How can you tell the difference between a damaged company and a damaged stock? The fundamentals haven't changed, the stock probably hasn't fallen from grace. It's pulled back for mechanical reasons, profit taking, or some panic in the market in general.”

Cramer pointed out that modern markets are heavily influenced by highly levered hedge funds, which treat stocks like commodities. He said that such behavior leads to irrational sell-offs that can drag high-quality stocks down for reasons unrelated to their financial health. Still, he cautioned that once a stock’s fundamentals begin to shift, if the qualities that originally made it appealing no longer exist, then it is no longer suitable for inclusion in a portfolio.

Our Methodology

For this article, we compiled a list of 43 stocks that Cramer was bullish on during episodes of Mad Money aired between April 24 and May 2. We narrowed the list to 10 stocks that were most favored by analysts. We listed the stocks in ascending order of their average analyst price target upside as of May 8. We also mentioned the hedge fund sentiment around each stock, which was taken from Insider Monkey’s Q4 database of over 1,000 hedge funds.

Why are we interested in the stocks that hedge funds pile into? The reason is simple: our research has shown that we can outperform the market by imitating the top stock picks of the best hedge funds. Our quarterly newsletter’s strategy selects 14 small-cap and large-cap stocks every quarter and has returned 373.4% since May 2014, beating its benchmark by 218 percentage points (see more details here).

Salesforce, Inc. (NYSE:CRM)

Average Price Target Upside: 34.20%

Number of Hedge Fund Holders: 162

Highlighting that Salesforce, Inc. (NYSE:CRM) took the 14th place on his list of stocks with the biggest gains over the past 20 years, Cramer stated:

“Next, in 14th place is one of my all-time favorites, and that’s Salesforce, up 6,738%. This company started as a customer relations management software play, basically invented the cloud software strategy, and now is one of the largest and most successful enterprise software companies on the planet. Salesforce now offers an entire suite of products spanning sales, marketing, customer service, and data analytics. And it always seems to be at the leading edge of whatever big trend is happening in software, including right now with their Agentic platform that harnesses AI, okay, kind of like a a robot that you would speak to when you’re trying to figure out exactly who you want to get to in a company.

More impressive, the stock still made the list even though it’s down 28% from its highs in December. We just had Salesforce co-founder and CEO Marc Benioff on the show last week. He sounded as confident as ever. I say you doubt this man at your own peril. He did the same thing in the fall of 2008 when the financial crisis was obliterating the stock market. That turned out to be an incredible buying opportunity. I know some of you think I’ve been sticking around too long on this company. I think its Agentforce program could be dramatically understated for the growth prospects it’s going to bring the company. It could blow out the numbers, okay? I’m not sure which quarter’s going to do that, but I swear by this Agentic. It makes too much sense. Don’t leave the stock.”

Salesforce, Inc. (NYSE:CRM) offers one platform that supports sales, customer service, marketing, analytics, and e-commerce. The company’s tools help businesses handle customer relationships and manage daily tasks more effectively. On April 23, Piper Sandler lowered its price target on CRM to $315 from $400 and kept an Overweight rating on the stock. The firm reduced estimates across the cloud applications and analytics space due to growing short-term challenges from tariffs, policy shifts, and issues tied to AI adoption.

The analyst said that software companies are under pressure as investor confidence fades, and pointed to slower industry growth for a fourth year and signs that excitement around AI may be declining. Piper noted that valuation multiples have dropped to a seven-year low, though the direct effect of tariffs on software models remains limited.

Overall CRM ranks 3rd on our list of Jim Cramer stocks with huge upside potential. While we acknowledge the potential of CRM as an investment, our conviction lies in the belief that AI stocks hold greater promise for delivering higher returns, and doing so within a shorter time frame. There is an AI stock that went up since the beginning of 2025, while popular AI stocks lost around 25%. If you are looking for an AI stock that is more promising than CRM but that trades at less than 5 times its earnings, check out our report about this cheapest AI stock.

READ NEXT: 20 Best AI Stocks To Buy Now and 30 Best Stocks to Buy Now According to Billionaires

Disclosure: None. This article is originally published at Insider Monkey.