Salesforce.com (CRM) Q1 Earnings: Taking a Look at Key Metrics Versus Estimates

By Zacks Equity Research | May 28, 2025, 5:30 PM

For the quarter ended April 2025, Salesforce.com (CRM) reported revenue of $9.83 billion, up 7.6% over the same period last year. EPS came in at $2.58, compared to $2.44 in the year-ago quarter.

The reported revenue compares to the Zacks Consensus Estimate of $9.74 billion, representing a surprise of +0.95%. The company delivered an EPS surprise of +1.57%, with the consensus EPS estimate being $2.54.

While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health.

Since these metrics play a crucial role in driving the top- and bottom-line numbers, comparing them with the year-ago numbers and what analysts estimated about them helps investors better project a stock's price performance.

Here is how Salesforce.com performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts:

  • Remaining performance obligation (RPO) - Current: $29.6 billion versus the seven-analyst average estimate of $29 billion.
  • Remaining performance obligation (RPO) - Total: $60.9 billion compared to the $60.43 billion average estimate based on four analysts.
  • Remaining performance obligation (RPO) - Noncurrent: $31.3 billion versus the four-analyst average estimate of $31.44 billion.
  • Geographic Revenue- Americas: $6.47 billion versus $6.63 billion estimated by two analysts on average. Compared to the year-ago quarter, this number represents a +6.7% change.
  • Geographic Revenue- Asia Pacific: $1.02 billion versus $982.26 million estimated by two analysts on average. Compared to the year-ago quarter, this number represents a +10.5% change.
  • Geographic Revenue- Europe: $2.34 billion compared to the $2.11 billion average estimate based on two analysts. The reported number represents a change of +9% year over year.
  • Revenue- Professional services and other: $532 million compared to the $515.31 million average estimate based on 13 analysts. The reported number represents a change of -2.9% year over year.
  • Revenue- Subscription and support: $9.30 billion compared to the $9.22 billion average estimate based on 13 analysts. The reported number represents a change of +8.3% year over year.
  • Revenue- Subscription and support- Service: $2.33 billion compared to the $2.35 billion average estimate based on four analysts. The reported number represents a change of +7% year over year.
  • Revenue- Subscription and support- Marketing and Commerce: $1.33 billion compared to the $1.35 billion average estimate based on four analysts. The reported number represents a change of +3.4% year over year.
  • Revenue- Subscription and support- Platform and Other: $1.96 billion versus the four-analyst average estimate of $1.83 billion. The reported number represents a year-over-year change of +14.3%.
  • Revenue- Subscription and support- Integration and Analytics: $1.54 billion compared to the $1.56 billion average estimate based on four analysts.
View all Key Company Metrics for Salesforce.com here>>>

Shares of Salesforce.com have returned +3.5% over the past month versus the Zacks S&P 500 composite's +7.4% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term.

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This article originally published on Zacks Investment Research (zacks.com).

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