Infosys INFY and telecom service provider Sunrise have deepened their partnership to accelerate IT transformation and AI adoption by improving operational efficiency, data security, and customer experience through technology deployment.
Infosys has already streamlined Sunrise’s IT landscape earlier, and now the two giants are determined to leverage AI, analytics, and Infosys Topaz to enhance operations, deliver personalized digital experiences, and strengthen service reliability.
Infosys has made strides in the AI space in the past few years. It now offers a comprehensive suite of AI solutions, including Infosys Topaz for generative AI and enterprise AI agents, Applied AI with AI Cloud, Edge AI, and AI Store.
Infosys’ other AI-based offerings include AI & Automation Services like consulting, custom platforms, pre-built cognitive tools, and Superbot, Responsible AI with governance frameworks, and a Conversational AI Suite for building and managing chatbots and virtual assistants.
Infosys Expands AI Footprint Through Partnerships
INFY’s acquisition of In Semi enhanced its R&D capabilities in the fields of AI, 5G, hyperconnectivity and high-performance computing. To expand its AI capabilities, Infosys has also collaborated with industry leaders, including NVIDIA (NVDA), ServiceNow NOW and Intel INTC.
Infosys partnered with NVIDIA and integrated its Topaz with the latter’s NIMs to deliver solutions like TOSCA Network Service Design, one generative AI-powered smart networking operating center and Infosys Cortex. Infosys collaborated with Intel for using Intel Xeon processors, Intel Gaudi accelerators and Intel Core Ultra Processors in Infosys Topaz.
ServiceNow and Infosys developed a product by integrating the Now Platform and the Infosys Enterprise Service Management Cafe to improve the operations of enterprise business services. These factors are likely to propel Infosys in the long term as the world shifts away from legacy systems toward AI.
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